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  • Welcome to Admira
  • BASIC KNOWLEDGE
    • Introduction
    • Online management portal
    • Quick videoguides
      • Upload content
      • Check screen status
      • Blocks
      • Templates
      • New user
    • Basic concepts
    • Content scheduling
  • Admira Player Installation
    • Windows 10
      • Installing the Admira Player
      • BIOS Setup
      • Windows operating system settings
      • Windows settings
      • Windows Firewall
      • Windows Update
      • Recommended external applications
        • Remote access
        • Scheduled shutdown
        • Unnecessary applications
    • Apple
      • MacOS
      • iOS
    • Linux
      • Debian / Raspberry Pi OS
      • Ubuntu
    • Philips
    • LG
      • LG WebOs 6
      • LG WebOs 4
      • LG WebOS 3
      • LG WebOS 2
    • Samsung
      • Samsung SSSP 4-6 (Tizen)
      • Samsung SSSP 2-3
    • Android
    • Chrome OS
  • CONTENTS
    • Content creation good practices
    • Compatible formats and technical requirements
    • Upload content
    • Content management
    • Deleted Content
    • Fastcontent
    • Smartcontent
    • HTML content
      • File structure
      • Good Practices
      • Admira API HTML5 content
      • File nomenclature
      • Basic HTML structure for template
      • URL contents
    • Interactive content
  • Production
    • Playlists
    • Playlist with criteria
    • Blocks
    • Categories
    • Criteria
    • Ratios
    • Templates
  • Deployment
    • Inventory
    • Schedules
    • Incidences
    • Multiplayer mode
    • Conditional assignment
  • Management
    • Administration
    • Live
    • Users
    • Connectivity
    • Stats
      • Stats by content
      • Stats by player
      • Statistics by campaign
      • FAQs
    • Log
      • Status log
      • Downloads log
      • Screens log
    • Roles
    • Reporting
      • Report Types
      • Project Templates
      • Filter
      • Permissions on Reports
      • Grouped campaign reports
      • Tutorial: Procedure to create and generate reports
      • FAQ
  • Advertising
    • Campaigns
    • Calendar
    • Ocuppation
  • Additional Information
    • Network requirements
  • Admira Suite
    • Admira Helpdesk
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  1. Admira Player Installation
  2. Windows 10
  3. Recommended external applications

Remote access

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Last updated 2 years ago

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For remote troubleshooting, it is recommended to install the programme on your computers.

Once installed, configure it as follows:

  1. Start automatically at Windows startup.

  2. Set a fixed preset password (to be assessed on a project basis).

Start Team. Viewer with Windows

It is also possible to generate temporary/additional passwords (in addition to the one assigned) as follows:

Go to Extras > Security > Manage Additional Passwords > Add.

In this section, you can use as the Admira password identifier the name “Admira” itself and the assigned password, which can be a generic one and assigned to all computers.

E.g. project123, projectA123, etc.

It is very important to note that this setting does not edit or impair the password previously assigned to the computer; all it does is open up an extra access in case it is needed.

  1. Avoid “no internet” pop-up in TeamViewer version.

Manage additional Passwords
TeamViewer