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  • Welcome to Admira
  • BASIC KNOWLEDGE
    • Introduction
    • Online management portal
    • Quick videoguides
      • Upload content
      • Check screen status
      • Blocks
      • Templates
      • New user
    • Basic concepts
    • Content scheduling
  • Admira Player Installation
    • Windows 10
      • Installing the Admira Player
      • BIOS Setup
      • Windows operating system settings
      • Windows settings
      • Windows Firewall
      • Windows Update
      • Recommended external applications
        • Remote access
        • Scheduled shutdown
        • Unnecessary applications
    • Apple
      • MacOS
      • iOS
    • Linux
      • Debian / Raspberry Pi OS
      • Ubuntu
    • Philips
    • LG
      • LG WebOs 6
      • LG WebOs 4
      • LG WebOS 3
      • LG WebOS 2
    • Samsung
      • Samsung SSSP 4-6 (Tizen)
      • Samsung SSSP 2-3
    • Android
    • Chrome OS
  • CONTENTS
    • Content creation good practices
    • Compatible formats and technical requirements
    • Upload content
    • Content management
    • Deleted Content
    • Fastcontent
    • Smartcontent
    • HTML content
      • File structure
      • Good Practices
      • Admira API HTML5 content
      • File nomenclature
      • Basic HTML structure for template
      • URL contents
    • Interactive content
  • Production
    • Playlists
    • Playlist with criteria
    • Blocks
    • Categories
    • Criteria
    • Ratios
    • Templates
  • Deployment
    • Inventory
    • Schedules
    • Incidences
    • Multiplayer mode
    • Conditional assignment
  • Management
    • Administration
    • Live
    • Users
    • Connectivity
    • Stats
      • Stats by content
      • Stats by player
      • Statistics by campaign
      • FAQs
    • Log
      • Status log
      • Downloads log
      • Screens log
    • Roles
    • Reporting
      • Report Types
      • Project Templates
      • Filter
      • Permissions on Reports
      • Grouped campaign reports
      • Tutorial: Procedure to create and generate reports
      • FAQ
  • Advertising
    • Campaigns
    • Calendar
    • Ocuppation
  • Additional Information
    • Network requirements
  • Admira Suite
    • Admira Helpdesk
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On this page
  • Option A: Disable Firewall
  • Advanced Windows Firewall
  • Option B: Add Admira Player as an exception
  • Anti-virus and protection settings in Windows 10

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  1. Admira Player Installation
  2. Windows 10

Windows Firewall

PreviousWindows settingsNextWindows Update

Last updated 1 year ago

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The Admira Player behaves 100% as a customer, although for some advanced functions it does behave like a server. To prevent the Firewall from affecting the operation of the Player, it is recommended to disable it or add the Admira Player as an exception.

Note: If your network environment or supplier cannot guarantee complete security in your circuit connection, we strongly recommend the second option. For any questions, please contact our technical support team.

Option A: Disable Firewall

  1. Go to the control panel or type Firewall in the launch bar search box.

  2. Once inside the Firewall pane, select the Enable or Disable Windows Firewall option.

Firewall
  1. Select Disable Firewall for both private and public networks.

Advanced Windows Firewall

Option B: Add Admira Player as an exception

(Recommended for environments without guaranteed security)

  1. From the Firewall panel, select the option Allow applications to communicate through Windows Firewall and verify that the Admira application is selected.

  1. Enable the transfer.exe, manager.exe, reverse.exe and winvnc.exe processes (in C:AdmiraPlayerAdmira) or the admira.exe and transfer.exe process (in C:AdmiraPlayerAdmira), depending on the version installed.

Anti-virus and protection settings in Windows 10

Similarly, in certain older versions of Windows 10, the system might detect the Admira Player as a foreign item and end up removing the executable. In these exceptional cases and whenever the security of the player’s connection environment can be guaranteed, we recommend disabling these protections.

Disable Firewall
Advanced Windows Firewall
Allow applications to communicate throught Windows Firewall
Anti-virus and protection settings in Windows 10